Warranty and Guarantee

At Perfect Fit Brand we want you to have an amazing experience with our products. Our replacement and exchange policy is based on a simple principle – 100% customer satisfaction guaranteed or we will do our best to make it right. If at any time during the first year of ownership, an item does not perform to your expectations, just provide a photo and proof of purchase and we will provide a replacement or an alternate selection at no additional cost.

Use our customer service form, or email us at “custserv” at our domain name or you can reach a customer service representative by phone at 1-855-693-9300, Monday through Friday from 9:00 am - 5:00 pm (EST). We usually respond to all requests within two business days.

XBiz Awards: 2016 Male Pleasure Products Company of the Year and 13 Nominations
AVN Awards: 10 Nominations
Storerotica: 3 Nominations